Refund policy

All sales are final. Our cuticle oils are personal care products, so we don't accept returns or exchanges.

Wrong item? If we sent you the wrong item, email hello@thenailjunkieinc.com within 14 days of your order being marked delivered. Include your order number and a photo of what arrived. We'll send the right item free, and you keep the one we sent by mistake.

Damaged, lost or stolen in transit? If you added Route package protection at checkout, file a claim through Route and they'll take care of your replacement. Orders without Route aren't eligible for a replacement or refund for shipping damage or loss.

Address errors: We ship to the address entered at checkout. Please double-check it before you place your order.